PURCHASES: All purchases made in the Big Tine shop will show on your credit card statement as “Scott Pet Products Inc.” since Big Tine is apart of the Scott Pet brand.
PRE-ORDERS Pre-order items cannot be mixed with items currently available. We are processing pre-orders this way to ensure that all orders are fulfilled correctly and timely and that there is no delay on items ordered that are currently available. Payment is taken at the time of purchase.
200 LBS or HIGHER: REQUIRED FOR PURCHASE – ANYTHING OVER 200 LBS within your cart will not allow you to checkout. Once your cart is made, make sure to click the link to request a quote for freight based shipping. You will need to fill out the freight based shipping form and email it to April: email@example.com.
April will put in the shipping cost specific to the weight in your cart once the form is emailed to her. Once completed on our end, your cart will update and will allow you to checkout your items.
You will receive an email confirmation if an email is provided that your request has been completed. Freight shipping quotes will expire around 5 days as freight shipping costs fluctuate.
April will work through orders Monday – Thursday 7:00am to 4:00pm. Any orders made after Thursday at 4:00pm – Sunday will be addressed on Monday morning.